ok so when i try to reset my password it says to contact customer care. so i contacted them and filled out a help form from computer and told them them to send me the password to my other account but it has been 2 days and i haven't received. what's wrong? did i make a mistake?
Why cant i reset password for my yahoo email?
You can recover your password through the password recovery page but you must know the security question and essential details of your Friend's account which you enter during the time of registration.
Go here for password recovery help: https://edit.yahoo.com/forgot?login
Provide the following information that you created when first opening your account:
1. Y! ID
2. ZIP Code (for non-U.S. users, please state the name of your country)
3. Birth date
4. Alternate (non-Y! ) email address
5. Current password question and secret answer.
Without any of the above information, you won't be able to retrieve your password.
Hope this helps.
Reply:im having the same problem
you can try this
cc-advoc@yahoo-inc.com (Y! Customer Support)
mail@cc.yahoo-inc.com (Email Support)
Contact Yahoo by phone:
Yahoo! Customer Service
866-562-7219
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